Outages & Special Messages
A  broken water main has been located in the 200 block of W. Marthonna in Madison. MSUD will begin working to repair this shortly.
SEASONAL TASTE AND ODOR IN YOUR DRINKING WATER ![]()
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MSUD is taking additional measures to remedy Seasonal Taste and Odor in Drinking Water. At times Madison Suburban Utility District (MSUD) Customers may experience seasonal taste and odor issues associated with the drinking water. This issue is one experienced by any water system in general. The safety of the water is not at risk; however, you may perceive that the water is unsafe to drink because it has an unpleasant smell or taste. Customers often describe the taste and smell as “musty”, “dusty”, or “earthy”. The primary causes are Geosmin and Methylisoborneol (MIB), which are non-harmful, naturally occurring compounds associated with algae growth in lakes and rivers. Classified as a Surface Water System, MSUD’s water source is the Cumberland River. Increased temperatures and low rainfall totals contribute to lower source water quality and increased algal blooms. To help eliminate taste and odor, powdered activated carbon (PAC) is added during the water treatment process. Regular analysis of water samples helps determine how much PAC to use and identifies necessary adjustments to the treatment process. The Madison Suburban Utility District’s goal is to eliminate taste and odor issues associated with your drinking water. We will continue to use new technologies and improve existing processes to meet this goal. For more information about Seasonal Taste and Odor Please Call: 615-865-1636
